We value the trust you place in Value Plus Retail Private Limited that’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

By mere use of www.valueplusretail.com you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the user agreement.

www.valueplusretail.com respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by www.valueplusretail.com you are advised to please read the Privacy Policy carefully. By accessing the services provided by Value Plus you agree to the collection and use of your data by Value Plus in the manner provided in this Privacy Policy.

We want you to

• Feel comfortable using our website.
• Feel secure submitting information to us.
• Contact us with your questions or concerns about privacy on this site.
• Know that by using our sites you are consenting to the collection of certain data.

General Principals

Protecting your privacy is very important to us. We have accordingly developed this Privacy Policy to protect your personal information and keep it confidential. We endeavor to comply with laws of other countries but cannot and do not warrant that we do. We do everything we reasonably can to protect your rights of privacy on systems and the Website controlled by us, but we are not liable for any unauthorized or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control, for example advertisers and websites that have links to our Website. You should note that the information and privacy practices of our business partners, advertisers, sponsors or other sites to which we or otherwise third party/ users provide hyperlinks, may be different from ours.

We categorize information about you (collectively referred to as "Personal Information") as follows:

 Profiling Information: Information which you provide when you register for a Service, which may include some or all of the following: - Information about your personal identity such as gender, marital status, age, preferences, likes and dislikes etc.; - Your financial information such as your banking details and any information relating to your income and lifestyle levels; and - Your contact details such as your physical addresses, postal addresses, telephone and fax numbers and the like. - In the case of Facebook aligned services (if so opted by you), publicly available information of your friends, their likes and dislikes, etc.

 Payment and Account Information: Your account history with us including (without limitation) all billing information and communications, payment history etc. We maintain this in encrypted form on secure servers.

 Service Usage: Information about your navigation using our Services, for example the URLs of websites, which you visit and from which you request downloads.

 Log information: Information such as your web request, IP address, browser type, browser language, date and time of request.

 Transactional Information: Transactional history (other than banking details) about your e-commerce activities.

  Correspondence Information: Content, information about your correspondents, and the destination/origin of communications between you and any other person using our Services, which include email communications, blog, chat room and discussion board communications, instant message communications, expert’s forum communications, fax mail communications, membership of mailing lists etc.

 User IDs: Your usernames, passwords, email addresses and other security-related information used by you in relation to our Services.

 Stored Information: Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc. We only collect your Personal Information to conduct our business and to enable us to deliver and improve our Services. We do not for any reason whatsoever sell your Personal Information to any third party or otherwise trade on it. If we want to access your personal information for any other purpose, we will obtain your prior written consent. Any of your information which you provide when you use certain services and are to an open, public environment or forum including (without limitation) any blog, community or discussion board, is not confidential, does not constitute Personal Information, and is not subject to protection under Privacy Policy. Since such public environments are accessible by third parties, it is possible that third parties may collect and collate and use such information for their own purposes. You should accordingly be careful when deciding to share any of your Personal Information in such public environments. Information, which is disclosed publicly, is also shared with our affiliates, third party service providers, sponsors of competitions etc. unless expressly stated otherwise. We are not liable to you or any third party for any damages that you or any third party may suffer howsoever arising from your disclosure of Personal Information in any public environment. You accordingly disclose information in a public environment at your own risk.

Value Plus's Privacy Policy For The Internet

Value Plus is and attempts to be sensitive to your privacy on the Internet. Whenever possible, Value Plus will attempt to treat the information about you we receive on the Internet with care deemed reasonable under the circumstances. Value Plus uses information provided by you (if any) to measure the use of our site and to improve the content of our site. The personal information we may collect is used only by us to respond to your inquiry, process an order or allow you to access specific account information. Occasionally, we may make the e-mail addresses, of those who provide information, available to other Value Plus companies which have equal or better privacy policy than we do. At times cookies may be used to provide you with certain information. A cookie is a tiny element of data that a web site can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. You may set your browser to notify you when you receive a cookie.

We will collect anonymous traffic information from you when you visit our site. We will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or contest or any combination thereof. Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser. The Site contains links to other Web sites. We are not responsible for the privacy practices of such Web sites which we do not own, manage or control.

We collect and store your Service Usage and Transactional Information to:

 Determine and verify the Service Charges payable by you and to administer our relationship with you.

 Comply with any statutory or regulatory requirement.

 Compile statistical and demographical profiles about you for our business and marketing activities and to customize our Services to you. While we are entitled to use such information about you for our own internal business purposes without limitation, we will only disclose it in an aggregated form which is not capable of being used or interpreted in such a manner as to identify you

We collect and store your Correspondence Information and Personal Identifiers to:

 Comply with our obligations under law

 Monitor your use of our Services in order to ensure your compliance with our Terms of Service. Any Personal Information which we collect and which we may use in an aggregated format ensuring you are not individually identified is our property. We may use it, in our sole discretion and without any compensation to you, for any legitimate purpose including (without limitation) the commercial sale thereof to third parties. Sometime we use "cookies" so that we can provide you with more customized information when you return to our website. "Cookies" are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our Services to you. You can set your browser to notify you when you are sent a "cookie", giving you the chance to decide whether or not to accept it. If you do accept a "cookie", you thereby agree to our use of any Personal Information collected by us using that Cookie. You may update your Profiling Information at any time on the website. You acknowledge and agree that in the interests of improving personalization and Service efficiency, we may, under controlled and secure circumstances, share your Personal Information with our affiliates (an entity which is our subsidiary or holding company or a subsidiary of our holding company or an entity which controls, is controlled by or is under common control with us).

What security procedures are in place to protect information from loss, misuse or alteration ?

To protect against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures. For example, our servers are accessible only to authorized personnel and that your information is shared with respective personnel on need to know basis to complete the transaction and to provide the services requested by you.

Although we will endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. No method of transmission over the internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to do so, we cannot guarantee its absolute security. Further, other than as specifically stated in this Privacy Policy, the information collected may in the sole discretion of the company be disclosed, in the event it is required to do so by any law, rules, regulations, statutory or legal authority or judicial orders etc. as it deems it necessary or as may be required .You also agree and acknowledge that the company shall not be responsible in the event of any breach of security or any for any actions of any third party or event that are beyond the reasonable control of the company.

The Company may use social sharing buttons which helps to share web content directly from web pages to the platform in question. The user is advised before using such social sharing buttons that user does so at user’s own discretion. Social media and other platforms may track and save user's request to share a web page respectively through user's social media platform and other accounts. By using this site, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

Policy updates

We reserve the right to change the terms of this privacy policy at any time. We may update this privacy policy at any time, with or without advance notice. We encourage you to review this privacy policy whenever you visit our website. Such changes shall be effective immediately upon posting to this site.

Grievances

In the event of any grievances, user can contact us at customercare@valueplusretail.com or write to us at the following address;

Value Plus Retail Private Limited.

J – 62, Sector 63, Noida - 201301,
Uttar Pradesh, India